Get Help Now
Available 24 hours · 7 days a week

You don't have to face this
alone.

Free, anonymous, and completely non-judgmental emotional support — for anyone who needs to be heard. No names. No advice. Just a compassionate human voice.

💬  Talk to Someone Now Learn More ↓
🇪🇹 Three Ethiopian Languages 🌍 Befrienders Worldwide 🔒 Fully Anonymous

"Most people who are thinking about suicide do not want to die — they want the pain to stop."

Befrienders Worldwide · Our Guiding Truth

Who We Are

Ethiopia's First Dedicated
Emotional Support Service

Befrienders Ethiopia is a volunteer-based non-profit organization offering free, confidential, and completely anonymous emotional support to anyone who is struggling, lonely, overwhelmed, or thinking about suicide.

We are not a clinical service. We do not diagnose, prescribe, or give advice. We listen — fully, patiently, and without judgment — because sometimes the most powerful thing a human being can offer another is simply to be present with them in their pain.

We are establishing Ethiopia's first chapter under Befrienders Worldwide — a global network dedicated to emotional support and suicide prevention, operating across 50+ countries since 1953.

Our Promise to You

What We Stand For

🤝

Non-Judgmental Listening

No advice. No pressure. No moral judgement. Every conversation is held with complete openness and genuine compassion for your experience.

🔒

Complete Anonymity

No names required. No data stored. No questions about who you are. Your privacy is absolute — from the first word to the last.

🌐

Three Languages, One Mission

Our volunteer listeners support you in the language closest to your heart — reaching every corner of Ethiopia without language as a barrier.

💛

Volunteer-Powered Compassion

Every listener is a trained Ethiopian volunteer — a neighbor, a student, a professional — who chose to show up for you.

🛡️

Safe & Secure

Our platform is hosted on Ethio Telecom Cloud for maximum reliability across Ethiopia. Your conversations are encrypted and never shared.

Always Here

24 hours a day, 7 days a week, 365 days a year. Emotional pain doesn't keep office hours — and neither do we.

How It Works

Reaching Out is Simple

No sign-up forms. No waiting rooms. No referrals needed. Just a conversation — whenever you're ready.

1

Open the Chat

Access our service from your phone or computer. No registration. No personal information needed.

2

You're Connected

A trained volunteer joins your conversation — present, compassionate, and entirely focused on you.

3

Just Talk

Say whatever is on your mind. There is no right or wrong way. You are in complete control of the conversation.

Our Response Approach

We Meet You
Where You Are

Whether you are quietly lonely or in acute emotional crisis, our volunteers adapt their presence to what you need most in that moment.

💚

Emotional Presence — Everyday Struggles

For loneliness, grief, stress, relationship pain, or the quiet weight of everyday life. We listen without judgment, without rushing you.

🟠

Active Support — Distress & Hopelessness

For deeper despair, feelings of worthlessness, or thoughts that life is not worth living. Our volunteers offer steady, caring presence without pressure.

🔴

Crisis Pathway — Immediate Danger

For situations of immediate risk, we gently connect callers to emergency support services in Addis Ababa — never abandoning the conversation in doing so.

Our Foundation

A Proven Model.
Brought Home to Ethiopia.

The Befrienders approach — free, anonymous, non-judgmental emotional listening by trained volunteers — has been preventing suicide and alleviating human suffering across six continents for over seventy years. We are bringing that same proven compassion, adapted for Ethiopian language and culture, to every person in this country who needs to be heard.

50+
Countries worldwide
70+
Years of saving lives
24/7
Always available
Free
Always, for everyone
🇬🇧 Samaritans UK 🇰🇪 Befrienders Kenya 🇮🇳 iCall India 🇿🇦 Befrienders South Africa 🇪🇹 Befrienders Ethiopia — Coming Soon

Connect

We Are Here For You

Whether you need support, want to volunteer as a listener, or are interested in partnering — reach out. Every message matters.

Get in Touch

📧
Emailadmin@befrienders.org.et
📞
Phone+251 900 773 175
📍
LocationAddis Ababa, Ethiopia
👤
FounderDagnachew Alemu Shamelo

Volunteer with us:
Join our 6-month training program and become a trained emotional support listener for Ethiopia.

Partner with us:
We are seeking Founding Circle corporate partners and board members. Email us to learn more.

💬

Need to Talk?

Our chat service is launching very soon. Until then, reach us by email — a caring person will respond.

✉  Reach Out Now

Free · Confidential · Anonymous · No Judgment